CRM for car dealerships
Make every dealership customer feel like a VIP with Livespace.
With world class car dealership client service. Are some of your sales team members selling significantly more than others? Imagine your entire car dealership team selling as effectively as your top performers. With Livespace, easily create a process that gives you complete control over the quality of your client services. Operationalize the know-how and habits of your top sales reps across your team, ensuring everyone on the team works towards the same standards. Better quality service means more vehicles sold.
As if they visited your car dealership yesterday. Ever had a customer disappear and then come back after months of no contact? What if your sales rep was able to retrace the steps and get back to the exact point in the customer journey where the client fell through the cracks? With detailed customer history – including what activities were performed, all client correspondences, previously sent offers, and other interactions – stored in your CRM, you can make sure that your clients are treated with the individual attention they crave, no matter their buyer journey.
Get in touch before they start thinking about a new car. Is time running out on the long-term rental or lease on one of your customer's cars? Ever thought about making them an offer on a new vehicle before they even start looking for a new model? Take care of your current customers and surprise your future ones. Livespace's after-sales activities remind your sales reps when it's time to contact their customers. Whether they bought their last car at your dealership or a competitor's, you can take control of the buying cycle and take initiative.
Get better results without extra work. Is your marketing team generating a lot of leads, but they're not translating into higher sales results at your dealership? What if you could get them to start getting to customers who are actually interested in buying cars? The statistics and data in Livespace will allow you to verify which marketing sources and campaigns are worth the investment. Your marketing generates more qualified leads that translate into more closed deals – and more profits.
5 min
to engage with potential customers
Better
conversion rate
Shorter
onboarding of new sales reps
“Livespace has given us the opportunity to structure our sales and marketing processes better. The tool helps our sales people guide our clients through the car buying process. By integrating different tools with Livespace and using built-in automation, we have reduced our response times to new clients down to a few minutes.”
Yes. You can set up automatic tasks and reminders after a test drive so no interested customer is left without contact.
Yes. In a single record you have all conversations, offers, and stages, so every salesperson knows the context of the conversation.
You can try Livespace free for 14 days, with no obligations.
Take advantage of our 14-day free trial period for the car dealership version. Choose 'Car dealership' as your industry when you register.
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