Livespace
Try for free

Customer segmentation

Customer segmentation in your CRM

Not every customer is right for you. Set clear, automated rules for evaluating customers and focus on the ones who bring the most revenue.

Customer segmentation in your CRM

Score and segment customers automatically

Not every customer is right for you

Automated scoring shows you which customers to focus on.

Use the CRM to set clear, automated benchmarks for customer evaluation, helping you focus on the most profitable clients.

Not every customer is right for you

Define your own customer segments

You set the parameters and score ranges — no IT needed.

Define any parameters describing your customers and set your own benchmark ranges, differentiating an average customer from a key one. Livespace gives you full control over the evaluation criteria.

Define your own customer segments

Are your sales mostly B2B or B2C?

Segment companies and individuals by separate criteria.

With Livespace, you can segment all your customers, both companies and individuals, using separate evaluation criteria. This lets you adjust customer segmentation precisely to your needs.

Are your sales mostly B2B or B2C?

Reach the right customers with Livespace

Try it free for 14 days — no strings attached, cancel anytime.

Frequently Asked Questions

What can I base my segments on?

On any field or attribute of a contact or company — industry, size, process stage, behavior, or your own custom attributes. You define the parameters and their weights.

What is customer scoring?

It's the automatic assignment of points based on the criteria you set. Every contact gets a score that shows how well it matches your ideal customer profile.

Does segmentation work for both B2B and B2C?

Yes. Livespace supports selling to both companies and individuals — with separate evaluation criteria for each.

Do I need IT to set up segments?

No. You configure the parameters, weights, and score ranges yourself in the CRM settings — no developers required.