Case study
A properly configured sales process in Livespace CRM brought Print Software a 4-fold increase in team efficiency, doubling the number of active opportunities in the sales funnel.
Print Software specializes in implementing IT systems for the printing industry. Due to the complexity of the systems they offer, the company has developed an extensive sales process consisting of 7 stages, where each stage involves 2 to 10 tasks, and the average duration of the entire process exceeds 8 months. The entire team is involved in pursuing each sales opportunity: an analyst, developer, sales representative, and the CEO. When their previous CRM system could no longer meet the growing needs of the company, Print Software began searching for a new solution – and that's how they found Livespace.
The company reached out to an external consultant to help organize their sales. During the process, the consultant suggested switching their CRM from Bitrix24 to Livespace. Livespace reflects not only their process stages but also specific actions.
4x
jump in sales effectiveness
2x
more active sales opportunities
22 h
saved monthly on meetings
“This is brilliant – now we have this cheat sheet, and I don't have to think about what comes next. Now, the sales department works like a production department.”
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Sales process
Email and communications
Custom reports
Customer segmentation
Contact management
Renewable energy
Automotive
Marketing agencies
IT & software houses
