Case study

Global sales under full control at FDomes

FDomes is one of the world's pioneers in geodesic dome production, delivering structures for glamping, events, and hospitality across over 60 countries. See how a two-person sales team keeps order and control with Livespace.

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How FDomes organized global sales with Livespace

Challenge: international sales and long processes

Dynamic growth, international sales, and multi-stage processes made it clear that FDomes needed a tool to stay organized, maintain visibility, and ensure continuity in client communication across markets. A two-person sales team handles clients in over 60 countries, with a sales process ranging from one month to 2–3 years. Previously, the company used Streak CRM.

Why Livespace

Clear and intuitive interface
Ability to fully reflect their own sales process
Visibility into communication between sales reps and clients
Recommendation from a trusted advisory partner (321 Grow)

FDomes' sales process mapped in Livespace

Lead assignment and response verification
Preliminary analysis and client contact
Discovery — the longest stage, including full communication and offers
Offer presentation and negotiations
Order placement and production

How FDomes uses Livespace

Tasks and reminders: their most-used feature — tracking every task, follow-up, client deadline, and internal handoff
Kanban view and deals: the team uses the Deals in Kanban view to keep track of which deals are active and what needs attention
Sales reports and data export: reports for marketing and leadership — by lead source, clients in a given quarter, or data exported to other tools
Communication hub: even though the team still uses Gmail, all emails are automatically pulled into the CRM, so Livespace remains the main source of truth

FDomes and Livespace in numbers

60+

countries where FDomes sells

2 people

in the sales team serving clients worldwide

2–3 years

the longest a sales process can run in the CRM

“What matters most to me is having full visibility into communication with clients. It gives me confidence that everything is aligned with our standards. And if someone is unavailable, anyone else can step in and advise the client, knowing the full history.”

Joanna ReimannHead of Sales, FDomes